Last updated: October 27, 2025
At Print Culture (hereinafter “the Company”), located in San Ángel, Álvaro Obregón, C.P. 01089, Mexico City, CDMX, we recognize the importance of protecting your privacy and personal data. We are responsible for the use and protection of your data, and we are committed to handling it in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
This Privacy Notice applies to all personal data collected through our website [www.printculturemx.com], as well as those obtained within the framework of our design and printing services.
- What personal data do we collect?
To carry out the purposes described in this notice, we will collect the following categories of personal data:
Identification and Contact Data: Full name, address, email address, telephone number (landline and mobile), handwritten signature, Federal Taxpayer Registry (RFC).
Financial and Asset Data: Credit/debit card information, bank account information, and billing information.
Data Related to our Services: Content of manuscripts, digital files, printing project specifications, designs, and any material or information provided by you for the proper execution of the contracted service.
Sensitive Personal Data: We inform you that, in order to fulfill the contracted services, we may process information contained in the files or documents you provide that could be considered sensitive. We are committed to processing this data under the strictest security measures to guarantee its confidentiality and only for the purposes that justified its collection.
- For what purposes do we use your personal data?
Your personal data will be used for the following primary purposes, which are necessary to provide our services:
To identify you and contact you to follow up on your service request.
To provide, operate, and process the contracted design and printing services.
To carry out the corresponding billing and collection process.
To manage the logistics of delivering finished products.
To comply with the legal and contractual obligations arising from our relationship.
To create and manage your customer account, if applicable.
Additionally, we will use your personal information for the following secondary purposes, which are not necessary for the requested service, but which allow us to provide you with better service:
To send you our newsletter, special promotions, news, and updates about our services.
To conduct satisfaction and quality surveys about our products and services.
For marketing, advertising, or sales prospecting purposes.
If you do not wish If you wish to have your personal data processed for these secondary purposes, you can inform us at this time by sending an email to [[email protected]].
- With whom do we share your information?
Your personal data may be transferred, without your legally required consent, to the following entities:
Competent authorities in legally provided cases or by official request.
Courier and logistics companies to ship your products.
Payment processing platforms to securely manage transactions.
Any transfer of your data that does require your consent will be notified to you beforehand so that you can grant or deny it.
- How can you access, rectify, cancel, or oppose the use of your data (ARCO Rights)?
You have the right to know what personal data we hold about you (Access), request the correction of your information (Rectification), request that we delete it from our records (Cancellation), and oppose the use of your data for specific purposes (Opposition).
To exercise any of your ARCO rights, you must submit the corresponding request via email to [Please insert Print Culture's contact email address], including:
Full name of the data subject and a document that proves their identity (e.g., INE, passport).
A clear and precise description of the data regarding which you seek to exercise any of the rights.
Any other element that facilitates the location of the personal data.
The deadline to process your request will be a maximum of 20 business days, and we will inform you of its outcome via the email address from which you made the request.
- Use of Cookies and Tracking Technologies
Our website uses cookies and other technologies to monitor your online behavior in order to provide you with better service and a better browsing experience. The data collected includes, among other things, your browser type, operating system, and the pages you visit. These technologies can be disabled by following the procedures of your internet browser.
- Modifications to the Privacy Notice
This privacy notice may be modified, changed, or updated due to new legal requirements or our own needs. We are committed to keeping you informed about any changes to this notice through a
